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Here you will find useful information about your telephone system - instruction videos, user guides and much more.


This website is managed by BT MiCloud partners

Welcome to

the BT Support Hub

Find helpful information, get answers to frequently asked questions,

notifications of software updates and new features releases,

ensuring you get the most from your investment.

MiCloud UC for large business



Bring your communications and collaboration into the cloud for more flexibility, simplicity and reliability.

With a MiCloud UC (Unified Communications) platform, you have the tools to help your business work better – now and in the future. It’s all built in. Conference calling and desktop sharing make team meetings easy. And features like call routing help you stay in touch with your customers and each other.

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MiCloud CC for large business


Manage your customer interactions more effectively and deliver an exceptional customer experience. 

MiCloud CC works seamlessly with MiCloud UC. That means you’ll enjoy full interoperability with MiCloud UC users and share the same suite of services. Whatever your needs, MiCloud CC can accommodate them – from a voice-only service, to a full multi-media platform.

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